Canadian Underwriter's 2025 National Brokerage DEI Survey, made possible by Sovereign Insurance, reveals how inclusion delivers measurable business outcomes. Now in its fourth year, the research garnered responses from 227 Canadian brokers. Access tangible data, practical take aways and insights from Colette Taylor, COO of Sovereign Insurance – a market leader with more than 70 years of proven industry experience, bringing trusted leadership to DEI in practice.
Video: The ROI of DEI - Insights from Colette Taylor
Productivity
Inclusion creates the conditions for high productivity — and it shows up in customer service levels and the bottom line.
Colette Taylor, COO, Sovereign Insurance
Economic Benefits
Source: Canadian Underwriter 2025 National Brokerage DEI Survey
Results
We've backed this research for four years to give leaders credible evidence of DEI's measurable business impact.
Colette Taylor, COO, Sovereign Insurance
Everyday Gains
Key workplace experience benefits of DEI initiatives:
Source: Canadian Underwriter 2025 National Brokerage DEI Survey
Retention at Risk
Brokers warn failing to address DEI threatens retention.
Source: Canadian Underwriter 2025 National Brokerage DEI Survey
Retention
When people feel respected and see a future at work, they stay — and that stability drives stronger teams and client loyalty.
Colette Taylor, COO, Sovereign Insurance
Fixing Challenges
Brokers say solutions exist to overcome DEI resistance.
Source: Canadian Underwriter 2025 National Brokerage DEI Survey
